| Issue ID | 1645382 |
| Internal NHTSA # | 11309927 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 24/01/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2013 mercedes benz c-250. None of the frontal air bags deployed vehicle destroyed the contact stated that his wife the driver of the vehicle fell asleep while driving due to the medication she was taken. Per the police report she was driving approximately 25-30 mph when she collided head-on into a parked vehicle. None of the frontal air bags deployed. The police was present and a report was issued. The contact stated that the driver sought medical attention for head and shoulder injuries. The vehicle was towed to mercedes benz of arrowhead (9260 w bell rd, peoria, az 85382), then to the body shop where it was deemed a total loss. The cause of the air bag failure was not determined. The dealer was contacted by phone and advised that sometimes the air bags do not deploy. The contact mentioned that he had received notification for nhtsa campaign number: 18v043000 (air bags). The approximate failure mileage was 86,000. |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LITCHFIELD PARK, AZ |
| VIN pattern | WDDGF4HB1DGXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |